Data Analytics
Case Study
Leading Veterinary Radiology Service
Technology used
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The
Journey
01
The Problem
A leading veterinary radiology service, while successful, recognized the need to enhance its operational oversight and decision-making capabilities to maintain its competitive edge. The executive team identified several key areas for improvement:
- Real-Time Insights: Monthly reports were no longer sufficient; executives needed access to real-time data for quicker, more informed decision-making.
- Data Integration: Critical business metrics were scattered across various systems, hindering effective trend analysis and correlation.
- Comprehensive KPI Visibility: The clinic needed a unified view of case volumes, customer trends, radiologist productivity, and revenue patterns.
- Resource Optimization: More timely data was crucial for efficient radiologist scheduling and customer relationship management.
- Proactive Growth Strategy: The ability to swiftly identify market trends and customer needs was essential for capitalizing on new opportunities.
02
The Solution
A Leadning Veterinary Radiology Service partnered with The Omadli Group to implement a comprehensive Power BI executive dashboard, featuring:
- Integrated Key Performance Indicators (KPIs):
- Case Volume Analytics: Interactive charts displaying daily, weekly, and monthly case volumes by modality and referring veterinary practice.
- Customer Trend Visualization: Detailed analysis of customer retention and acquisition patterns.
- Radiologist Productivity Metrics: Individual and team performance tracking, including turnaround times and case complexity.
- Real-Time Revenue Tracking: Breakdowns by service type, customer segment, and case details.
- Mobile-Optimized Design: Ensuring executives could access critical insights on-the-go, facilitating informed decision-making anytime, anywhere.
- Data Integration: Consolidation of information from multiple sources to provide a full comprehensive view of operations.
- Customizable Alerts: Automated notifications for significant changes in key metrics, enabling prompt responses to emerging trends or issues.
03
The Outcome
The implementation of the Power BI executive dashboard delivered significant, measurable improvements, all accessible on-the-go:
- Revenue Growth Insights: Executives could track an increase in overall revenue in real-time from their mobile devices. On-the-go access revealed a 12% growth in high-margin procedures, allowing for immediate strategy adjustments.
- Case Type Analysis: The mobile dashboard provided instant differentiation between free and paid cases. Executives could monitor this trend on the go, enabling swift decision-making.
- Customer Base Expansion: Mobile access to customer data showed continuous growth in the active client base over 6 months, viewable anytime, anywhere.
- Business Performance Visibility: Executives gained instant, on-the-go access to daily, weekly, and monthly performance snapshots, providing a comprehensive view of the business at any time, from any location. This real-time, mobile visibility enabled rapid responses to market changes or any operational changes.
The
Results
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Impact Efficiency with PowerBI
12% increase in high-margin procedures via real-time mobile revenue tracking.
Case
Studies
The
Feedback
Vimocity
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